Insurance & Public Liability
FACILITIES MAN holds public liability insurance. A certificate of currency is available on request. ABN 72 697 453 937. We are registered for GST.
About FACILITIES MAN — Newcastle's Owner-Operated Facilities Team
Locally owned, owner-operated facilities management and commercial cleaning — built in Newcastle for businesses that want accountability, not a call centre.
[PLACEHOLDER — FACILITIES MAN founder and team on a Newcastle commercial site — about-founder.webp]
- ABN 72 697 453 937
- Public liability insurance held
- Fully Insured
- Police-Checked Staff
- Locally Owned Newcastle
Who We Are
FACILITIES MAN is a Newcastle-based, owner-operated facilities management and cleaning company. We are not a national franchise with a distant account manager — we are built here, and we service the Hunter region first.
Our founder brings hands-on experience in facilities operations and commercial service delivery. Every enquiry, every site walk-through, and every client relationship is handled personally. ABN 72 697 453 937.
Whether you manage a strata scheme in Lake Macquarie, an office in Newcastle CBD, or an industrial site in the Hunter Valley, you get the same standard: documented scopes, consistent teams, and a direct line to the person accountable for your contract.
[PLACEHOLDER — Owner conducting a facilities site walk-through in Newcastle — about-walkthrough.webp]
Why We Started FACILITIES MAN
We started FACILITIES MAN because we saw a gap — businesses in Newcastle deserved a facilities partner who actually showed up, answered the phone, and could explain exactly what was cleaned and when.
Too many cleaning companies rely on call-centre client service, no site accountability, and templated scopes that do not reflect the actual building. Property managers and facility owners end up chasing issues instead of receiving proactive service.
We are a new business. That means no inherited bad habits, no legacy systems, and no 14-level management chain between you and the person who delivers the service. If you want a facilities partner who treats your building like it matters, we built FACILITIES MAN for you.
How We Work
- 1
Site Walk-Through
We visit your site in person — no remote quoting, no assumptions. The walk-through takes under an hour and costs nothing.
- 2
Documented Scope of Works
We deliver a written scope of works within 48 hours. Every area, every task, every frequency — in plain English, no jargon.
- 3
On-Job Quality Assurance
Our team follows a checklist on every visit. The founder checks in on new contracts personally for the first month.
- 4
Monthly Reporting
You receive a monthly report with photos and completed task logs. Share it with your strata committee, board, or facilities manager. This keeps accountability visible month after month and supports clear operational governance.
Book a free site walk-through — we respond within 24 hours.
Our Standards & Insurance
Police Checks & WWVP
All staff hold current national police checks. Staff working in childcare, education, aged care or healthcare also hold Working With Vulnerable People (WWVP) clearances where required.
Workplace Health & Safety (WHS)
Safe Work Method Statements (SWMS) are prepared for non-standard work. We are induction-ready for client sites and hold relevant tickets including EWP and confined-space where applicable.
Standards you can request anytime
- Public liability certificate of currency
- Police check confirmation where applicable
- WWVP details for regulated environments
- SWMS and induction-ready documentation approach
If you need compliance evidence for procurement, ask in your enquiry and we will provide what is appropriate for your site category.
[PLACEHOLDER — Compliance documentation and insurance certificates — about-compliance.webp]
Our Service Area
We service Newcastle, the Hunter, Lake Macquarie and the Central Coast from our Newcastle base — with the same documented standards on every contract.
[PLACEHOLDER — Newcastle CBD and harbour facilities services — locations-newcastle-hero.webp]
[PLACEHOLDER — Maitland commercial corridor facilities services — locations-maitland-hero.webp]
[PLACEHOLDER — Lake Macquarie commercial and strata services — locations-lake-macquarie-hero.webp]
[PLACEHOLDER — Hunter Valley industrial and winery facilities — locations-hunter-valley-hero.webp]
[PLACEHOLDER — Central Coast commercial cleaning services — locations-central-coast-hero.webp]
[PLACEHOLDER — Cessnock commercial facility being cleaned — locations-cessnock-hero.webp]
[PLACEHOLDER — Nelson Bay commercial street near marina being serviced — locations-port-stephens-hero.webp]
Nelson Bay & Port Stephens
Facilities and cleaning services in Nelson Bay & Port Stephens.
View Nelson Bay & Port Stephens services[PLACEHOLDER — Singleton CBD commercial facility being serviced — locations-singleton-hero.webp]
[PLACEHOLDER — Muswellbrook commercial facility being serviced — locations-muswellbrook-hero.webp]
Sydney and broader NSW are available on request for multi-site portfolios. See our frequently asked questions or our services for detail.
Get In Touch
Call 0450 924 377 or email support@facilitiesman.com.au. We respond to all enquiries within 24 hours.
Get a free quoteFrequently Asked Questions
FACILITIES MAN is owned and operated by our founder, who built the business in Newcastle, NSW. The founder is directly involved in every client relationship — from the first site walk-through to ongoing contract management. That owner-led model means decisions and accountability stay close to day-to-day delivery.
Ready to work with a local facilities partner?
Owner answers every call · ABN 72 697 453 937 · Fully insured
24-hour response guaranteed · ABN 72 697 453 937 · Fully insured
We respond within 24 hours — guaranteed.